Patient Service Associate (Checkout)

Grand Rapids, Michigan – Full Time

Born Clinic is a leading preventive health care services clinic. Our patient care model integrates the best emerging practices with the tried-and-tested techniques of conventional medicine. We strive to help patients prevent, resolve, and manage health problems.

Team Member

We believe in the idea of challenging a “one-size-fits-all” model of medicine. Our whole-body approach focuses on getting to the root cause of health issues. We are seeking a full-time charismatic candidate to join our Checkout Team. An ideal candidate will have developed interpersonal skills, attention to details, the ability to multitask, a positive and friendly attitude, and a strong work ethic.

Duties and Responsibilities:

  • Pleasantly greet patients in a helpful and confidential manner;
  • Offer information about Born Clinic within limits;
  • If necessary, route clinic questions to the appropriate medical staff or provider team member after thorough assessment;
  • Responsible for completing the patient check out process;
  • Maintain a comprehensive understanding of how to apply diagnoses with appropriate procedure codes;
  • Duties may be added or modified as Born Clinic changes and grows;


  • Experience in a medical clinic setting;
  • Medical terminology, CPT and ICD-10 coding experience;
  • Excellent computer skills, experience using and EHR system is preferred.


  • Competitive pay;
  • 401(k);
  • Medical, dental, and life insurance;
  • Paid Time Off.
Apply Now
Or call (616) 656-3700 to learn more